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Job Ref.: NU-Q IT5
Job Title: Information Technology Helpdesk Assistant 2
Role: IT Assistant
Duration: 8 hours per week
Salary / Package: 27
Sector: IT
Branch Campus: Northwestern University, Doha
Basic salary range: 27 QR/Hour
Job Type: Permanent part-time
Job description:
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All interested students must submit an application on this website and forward a copy of your resume to the supervisors at rev@northwestern.edu and ssh@northwestern.edu
• Assist in technology troubleshooting
• Manage computer hardware deployment
• Coordinate software installation for students, faculty and staff
• Assist faculty/staff with using technology within audio/video spaces
• Provide administrative coverage for IT department in form of phone duty and relaying information/messages between callers and IT staff
Qualifications required:
• Able to demonstrate Information Technology technical skills
• Capable of coaching students, staff and faculty through computer software and programming instructions
• Exhibit expert knowledge of Windows and Mac OS
• Strong written and verbal communication skills
• Adept at following written instructions
• Ability to professionally interact with guests, co-workers and supervisors
• Able to meet physical demands: Must be able to lift 5-15 kilograms
• Maintain minimum 2.0 GPA
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